Moving a booking
Pick a new time yourself more than 24 hours before. Inside 24 hours, the business decides.
1 min readFor customers
More than 24 hours before
You can move it yourself, and your deposit moves with it.
- Open Your bookings and sign in with the number or email you booked with.
- Choose Move or cancel on the booking, then Move to another time.
- Pick a free time and choose Move it.
The price stays what you booked at, even if the new time costs more or less for other people.
Inside 24 hours
The business has kept that time for you, so moving it needs their OK. Call them from Your bookings. If they agree, they move it from their side and your deposit moves too.
If they can’t move it, you can still cancel. Inside 24 hours, the deposit goes to the business.